Quality Policy

 

The primary objective of Chess Moving is to provide through its quality assurance system, a level of quality removals and storage that will surpass the expectations of our most critical customer.

Chess Moving takes pride in being a supplier of quality removals and storage services to the Australian and export markets.

The quality policy of Chess Moving is to provide flexibility in the products and services supplied to our customers, with a level of total reliability and the expertise of service for optimum customer satisfaction.

We aim to continually achieve a standard of conformance, which will comply, with the respective Australian and International standards AS/NZS ISO 9001:2000, FIDI-FAIMISO plus industry regulatory standards. To this aim, the adherence to Chess Moving quality policy is the responsibility of every Chess Moving employee.

Quality is achieved by:

  1. Training and motivation;
  2. Adherence to documented procedures;
  3. Investigation of system deficiencies and implementation of effective corrective action;
  4. Quality system improvement.

Management is committed in providing quality in both product and service to its clients and in providing all resources necessary to achieve these objectives, this in turn will give our customers an assurance of quality and our employees the benefits of job satisfaction.

Excellence through achievement is our aim